Terms and Conditions

Welcome to KC Skin Clinics!

Please read these Terms and Conditions carefully before using our services. By booking an appointment, purchasing products, or otherwise interacting with KC Skin Clinics, you agree to be bound by the following terms.

General Information

KC Skin Clinics provides professional skincare treatments, beauty services, and related products. Our services are designed to enhance your natural beauty and support your skin health.

All treatments are subject to client suitability, and results may vary depending on individual skin types and conditions.


Appointments and Cancellations

  • Booking: Appointments can be made via our online booking system, by phone, or in person.
  • Deposits: Some services may require a deposit to secure your booking.
  • Cancellation Policy: We kindly request at least 24 hours’ notice for cancellations or rescheduling.
    Late cancellations or no-shows may incur a 50% cancellation fee or forfeit of deposit.
  • Arrival: Please arrive 5–10 minutes early to allow time for consultation forms or preparation.
  • Late Arrival: Arriving late may reduce your treatment time or result in a rescheduled appointment.

Health and Safety

  • You must inform us of any medical conditions, allergies, skin sensitivities, or medications prior to treatment.
  • KC Skin Clinics reserves the right to decline or adjust treatments if we believe it is unsafe or unsuitable.
  • Clients under 18 years old must be accompanied by a parent or guardian for certain treatments.

Results Disclaimer

While we aim to achieve the best possible results, individual outcomes may vary based on skin type, lifestyle, and aftercare compliance.
KC Skin Clinics cannot guarantee specific results and makes no warranties regarding outcomes.


Products and Refunds

  • Product Sales: All product sales are final. Due to hygiene standards, we cannot accept returns or exchanges on skincare products unless faulty.
  • Treatment Packages: Treatment packages are non-refundable but may be transferred to another person with prior approval.
  • Gift Vouchers: Gift vouchers are valid for 3 years from the date of purchase and are non-refundable.

Pricing and Promotions

  • All prices are in Australian Dollars (AUD) and are subject to change without notice.
  • Promotional offers are valid only during the advertised period and may not be used in conjunction with other discounts or offers unless specified.

Liability

  • KC Skin Clinics is not liable for any loss, damage, injury, or claim arising from your use of our services or products.
  • Clients are responsible for following all pre-treatment and aftercare instructions provided.

Privacy Policy

Your privacy is important to us. Personal information collected is used solely for your treatment management and will not be shared with third parties without your consent, except where required by law.

Please refer to our Privacy Policy for more information.


Changes to Terms

KC Skin Clinics reserves the right to update or change these Terms and Conditions at any time without prior notice. Updated terms will be effective immediately upon posting on our website.


Contact Us

If you have any questions about these Terms and Conditions, please contact us:

📍 KC Skin Clinics
📧 Email: hello@kcskinclinics.com
🌐 Website: kcskinclinics.com


💖 Thank you for choosing KC Skin Clinics!

We are committed to delivering professional care and helping you feel confident in your skin.